The consistency trap
A brand posts five times a week for a year, gains followers, and closes no business from it. The advice it followed was not wrong exactly — it was incomplete. Consistency compounds only when the content is doing a job.
Three jobs content can do
- Prove competence. Show the work, the process, the thing you fixed. This is what makes a stranger trust a service business.
- Stay present. Most buyers are not in market today. Being familiar when they are is most of the battle.
- Start conversations. A post that earns a DM is worth more than one that earns a thousand passive views.
What we actually plan
A content mix weighted towards the first job, a named voice rather than a corporate one, and a deliberate distribution plan — the same idea reformatted for each platform rather than cross-posted identically. Community management matters as much as publishing; replies are where relationships start.
For a service business, one genuinely useful post a week beats five filler posts. Followers are not the product; conversations are.
Measuring it honestly
Track DMs and profile-to-site visits, branded search over time, and whether new clients mention having seen you. Reach and likes are inputs, not outcomes, and reporting them as results is how social budgets quietly get cut.
